GYES Arms

Defense Industry Digital Platform

Defense IndustryProduct CatalogWarrantySpare PartsAI Assistant

An end-to-end digital platform for GYES Arms, one of Turkey's leading small arms manufacturers. Product catalog management, warranty processes, and spare part requests all ran through manual channels; the brand's international expansion called for a single platform bringing together its corporate web presence, regulatory compliance, and round-the-clock customer communication.

Every product is published with its variants, technical specifications, and side-by-side model comparison. Customers register their firearms for warranty with serial number verification and file service and spare part requests online. An AI product assistant answers product and warranty questions instantly in the customer's own language. An age verification layer meets regulatory requirements, and catalog, content, warranty, and parts operations all run from a single admin panel.

Highlights

  • Product catalog with variants, technical specs, and model comparison
  • Online warranty registration with serial number verification
  • Service and spare part request management
  • AI assistant answering product and warranty questions 24/7
  • Regulation-compliant 21+ age verification
  • Single admin panel for all operations

Results

Warranty and service processes fully digitized
Spare part requests now taken online
AI assistant handles the bulk of customer questions
Catalog and content updates go live instantly